Novotel Surfers Paradise Family Package - Hero Image Novotel Surfers Paradise Family Package - Hero Image
Offer Ends 6th August 2021 Travel from 6 JUL 2021 - 30 JUN 2022
Novotel Surfers Paradise Family Package - Hero Image

Novotel Surfers Paradise Family Package

5 Night Escape to the Gold Coast With Exclusive Bonuses

  • 5 Nights
  • Exclusive Bonuses
  • Valued At $1066pp*

Offer Ends 6th August 2021

Travel from 6 JUL 2021 - 30 JUN 2022

Novotel Surfers Paradise Family Package

5 Night Escape to the Gold Coast With Exclusive Bonuses

  • 5 Nights
  • Exclusive Bonuses
  • Valued At $1066pp*


5 Nights in a Family Deluxe Room 
Enjoy a family holiday in the gorgeous QLD sun with a 5 night stay at Novotel Surfers Paradise. With a great location and packed full of family friendly bonuses, this offer is unmatched in quality and value for a family stay.

Breakfast Daily
Start your mornings the right way, with a stomach full of sumptuous breakfast foods!

BONUS Currumbin Wildlife Sanctuary Entry Pass for 2#
Enjoy one of South East Queensland’s most popular wildlife adventures! Currumbin Wildlife Sanctuary is dedicated to both the experience and conservation of Australia’s unique wildlife and natural heritage. With amazing viewing experiences available at the Wildlife Hospital and hundreds of native Australian animals on display in natural bushland and rainforest settings, Currumbin Wildlife Sanctuary is the ultimate holiday adventure.

BONUS Pancakes in Paradise $100 Lunch Credit^
Enjoy $100 credit voucher treat yourself to lunch at Pancakes in Paradise in Surfers Paradise. You will also receive a complimentary welcome drink for yourself and one accompanying guest – how good it that!

BONUS Aquaduck 1-Hour City & River Cruise for 2~
Enjoy a unique and exciting river cruise, travelling aboard the Gold Coast’s iconic Aquaduck. Your land and water adventure begins with a city tour past the landmarks and famous golden beaches of Surfers Paradise, before hitting the water and transforming into a river cruise along the Gold Coast waterways.

BONUS SkyPoint Observation Deck Unlimited Entry##
Atop the iconic Q1 Building is Skypoint, Australia’s only beachside observation deck and home to the Gold Coast’s ultimate high altitude adventure. The observation deck is 230 metres above the ground and offers stunning 360 degree views of the Gold Coast’s lush green hinterland, sleek city skyline and – of course – the endless stretch of golden beaches as far as the eye can see!

BONUS $20 Food & Beverage Credit Daily**
Feeling peckish? Hunger can strike at all times of the day, and when that happens, we’ll have your back. Enjoy a $20 food and beverage credit each day to spend at any of the hotel’s outlets.

BONUS Late Check-out to 1pm
Forget rushing around at the end of your relaxing getaway and take your time to really enjoy your last day.

BONUS Welcome Gift
Experience true hospitality with a gift pack in your room when you arrive at the hotel.

BONUS Complimentary use of 2x Novotel Boogie Boards 
Make a splash this holiday! The use of two Novotel boogie boards are yours for the duration of your stay so you can feel like a local as you get out in the surf.

BONUS Kids stay free and eat free at breakfast^^
Taking the kids on holidays doesn’t have to be expensive. With this package kids stay free in the Deluxe Family Room when using existing twin bedding and eat free at breakfast (max 2 per room up to the age of 16).

Novotel Surfers Paradise

Located in the heart of vibrant Surfers Paradise, just a few minutes’ walk from world-class sandy beaches, this hotel is surrounded by a huge variety of restaurants, bars and shopping hotspots. A prime location, central to all the Gold Coast has to offer, Novotel Surfers Paradise puts you right in the beating heart of this family-friendly, coastal destination. With easy access to iconic theme parks, Australia’s only beachside observation deck SkyPoint and the beloved Currumbin Wildlife Sanctuary, it’s the perfect base for you to explore the northern delights and southern charm of the Gold Coast. With the picturesque World heritage listed hinterland as your backdrop, escape the excitement for a world of green behind the gold, filled with sub-tropical rainforest and spectacular waterfalls.

Contemporary, chic stylings boasting a sleek, neutral colour palette, the Novotel Surfers Paradise is designed for relaxation among the eclectic Surfers Paradise hub. You’ll find modern furniture pieces throughout, selected both for aesthetic and functional appeal. Boasting 408 rooms with options to suit every traveller.

Sparkling and inviting, the refreshing outdoor pool and spa offer the perfect spot to relax in the sun. At only 150-metres from the beach, be sure to get sandy, wander the esplanade and long stretches of pristine beaches and take a dip in the ocean. A coastal city with a heart that beats for fun, Surfers Paradise and the wider Gold Coast has evolved into a foodie paradise, a shopping mecca, wellness haven and an iconic, cultured playground. Novotel Surfers Paradise is home to BLVD Café & Bar which is open for breakfast, lunch and dinner providing a wealth of delicious dishes. Enjoy a drink or snack onsite or head out to the countless restaurants and cafés waiting for you outside. Equipped with a fitness centre including cardio machines and free weights, this upmarket hotel offers all you could need in an incredible convenient setting.

Deluxe Family Room
These recently refurbished rooms have a stylish feel and have utilised neutral tones to create a contemporary, relaxing space for you and the family to enjoy. With either a King-size bed and 2 single beds, the room comfortably sleeps up to 2 adults and 2 children. A generous balcony offers fantastic views across the surrounding Gold Coast city. Including high-speed internet and Wi-Fi, the Deluxe Family Room is air-conditioned and comes with a large-screen TV with cable and movie channels.

If I want to travel on a particular date but am not ready to provide full payment yet, can the booking be held for me until I am ready to pay in full?
Unfortunately, due to limited availability and high demand for these exclusive packages, we are unable to hold any bookings without payment.

What is included in the deal?
All inclusions and exclusive bonuses for the deal can be located under ‘The deal’ tab.

How many people can sleep in a room?
All room types generally cater for up to 2 adults. Extra beds may be available on request*.

*Fees, terms & conditions apply, please refer to resort information.

How do I make a booking once I have purchased a Flight Centre Exclusives voucher?
Customers will need to contact the Flight Centre Exclusives team. When you contact us to make your booking, we will endeavour to book and confirm all components of your package within 72 hours of receiving your booking details. Should we not be able to confirm any component, we will contact you with an alternative within 72 hours. For further details regarding the booking process please refer to our full Terms & Conditions (use the link at the bottom of this page).

Can I cancel or make changes to my booking?
Should you need to cancel or amend for any reason once full payment is made, fees will apply.  A minimum fee of $55 per person will apply in addition to any supplier imposed fees. For full details regarding cancellation or amendments, please refer to our Terms & Conditions (use the link at the bottom of this page).

Can I purchase travel insurance through Flight Centre Exclusives?
Yes you can purchase travel insurance. Please call 1300 845 895. The Australian Government advises that all travellers obtain travel insurance prior to travel. The insurance should cover loss of deposit and other monies through cancellation, loss or damage to personal baggage and loss of money, medical expenses, additional expenses to cover hotel accommodation and repatriation costs to Australia should any services need to be extended or curtailed due to illness or other insurable risks. Our reservations team can provide you with general information about travel insurance at the time of booking. If you do not require travel insurance, you agree to provide written acknowledgement that a recommendation to obtain travel insurance has been made to you by us.

How do I check room availability at the resort?
You can visit the ‘Availability’ tab which has live, up-to-date availability. Simply select a date in the calendar above the availability grid. For airfare availability, please contact Flight Centre Exclusives on 1300 845 895.

If I want to travel on a particular date but haven’t purchased a Flight Centre Exclusives voucher, can the booking/room be held for me until I have purchased the voucher?
No. Bookings/rooms cannot be held without voucher purchase.

What is the promotion availability?
Your booking is subject to the availability of the actual rooms provided by the resort for the Flight Centre Exclusives promotion. This allocation of rooms is well in excess of the rooms required to satisfy the offer, however, not all rooms available at the resort on any given day will be available to guests participating in the promotion offer. Please note that booking available rooms is on a First Come First Served basis.

Can I contact the resort directly to make a booking/redeem my voucher or check availability?
No. Bookings/voucher redemptions and availability checks must be made through Flight Centre Exclusives.

I haven’t received my Flight Centre Exclusives voucher yet. What do I do?
Please call the Flight Centre Exclusives team on 1300 845 895.

Where can I find full terms and conditions for Flight Centre Exclusives?
Please click our Terms & Conditions link located at the bottom of this page.


  • 6 July 2021 – 30 June 2022


Add from $350 per person for travel:

  • 24 – 30 December 2021
  • 1 – 9 January 2022


  • 3 – 5 December 2021
  • 31 December 2021


  • Add extra nights from $140pp/pn*


9 months interest free available from $35.85 per week for two people.

#Currumbin Wildlife Sanctuary Entry Pass for 2 people:

  • General Admission: Single day entry to Currumbin Wildlife Sanctuary which includes Lost Valley.
  • Ask your friendly Holiday Expert how to book additional tickets for the kids.
  • Opening Times: Open Thursday to Monday 9.00am to 4.00pm. Closed ANZAC Day (25 April) & Christmas Day (25 December).
  • NOTE: All guests are to complete the COVID tracing link prior to arrival to Currumbin Wildlife Sanctuary.

^Pancakes in Paradise $100 Lunch Credit Voucher:

  • Your package includes a credit of $100 to use for lunch at Pancakes in Paradise in Surfers Paradise. This credit can be used towards any food items on the menu. You will also receive a complimentary Welcome Drink for yourself and one accompanying guest.
  • Any charges in excess of the $100 food credit (or for any beverages in addition to the 2 welcome drinks) is your responsibility.
  • Where the entire $100 is not spent, the balance will be forfeited and can’t be carried over to any other visit, nor is it redeemable for cash, or traded or exchanged.
  • A table will be reserved for you for lunch at 12 noon, on the specified date, and will only be held for 15 minutes.
  • If you can’t attend on the specified date, it’s your responsibility to contact the restaurant to make an alternate lunch booking for another day.
  • For additional queries or to change your booking, please phone 07 5592 0330 or email

**$20 F&B credit per day to spend in hotel outlets: Credit must be spent each day.

~Aquaduck 1-Hour City & River Cruise for 2 people:

  • Key features:
    • 1hr tour begins in the heart of Surfers Paradise on Cavill Avenue.
    • Tour Guide with live commentary on board.
    • Safari includes a 20-minute city tour then splash into the water for a 40 minutes river cruise.
    • See the highlights of the Gold Coast from the streets and waterways.
    • All children can drive the Aquaduck and receive a license included in the ticket price.
    • Suitable for everyone from babies to seniors, this is a “must-do” activity for the whole family.
    • Centrally located, a short walk from your hotel.
    • FREE Green screen photo for you and your friends, valued at $15 (1 per booking)
  • Please note other tour times are available on all days at 10:00am, 12:30pm, 1:45pm, 3:00pm, 4:15pm.
  • A 5:30pm tour is also available, Monday to Thursday only.
  • Guests are to make their own way to 36 Cavill Avenue, Surfers Paradise 15 minutes before departure. Transfers are not included.
  • Ask your friendly Holiday Expert how to book additional tickets for the kids.

##SkyPoint Unlimited Entry:

  • Please refer to the SkyPoint website prior to arrival for updated operating schedules. Please note, the bar closes 30 minutes prior to advertised closing time.
  • Opening hours: Opening hours: Monday – Thursday & Sunday 7.30AM – 8:00 PM; Friday & Saturday 7.30AM – 9:00PM.

^^Kids stay free and eat free at breakfast:

  • Kids eat free at breakfast max 2 per room up to the age of 16.
  • Kids stay free when using existing twin bedding max 2 per room up to the age of 16.

Airfare not included. Ask one of our Holiday Experts about adding flights to this package.

*From price. All prices below are in Australian Dollars and are based on per person twin share occupancy unless stated otherwise.


Amendment Charges
Please note, booking amendments will incur a minimum fee of $55 per person, together with any additional amendment fees applied by the service providers. Date changes are subject to availability, seasonality charges, and blackout dates.

Cancellation Charges
Please note, cancelled bookings will incur charges. Our travel service providers are entitled to impose cancellation charges, which can be up to 100% of the amount paid to them for the relevant service, regardless of whether travel has commenced. If any refunds are received from travel service providers, they will be passed on to you, less a minimum cancellation fee of $150 per person.

Booking Credit Note
Any booking may be converted to a booking credit note.  Booking credit notes will still attract any applicable supplier fees but will not incur amendment or cancellation fees by us.  Each credit note will be valid for 12 months from the date your booking is placed into credit.  A booking credit note can be used for one or more future travel bookings, where the entire balance of a credit note is not used any balance will be held in accordance with these terms and conditions.  Once a new booking is made using a credit note, standard terms and conditions apply.  Booking credit notes are non-transferrable, non-refundable, and cannot be redeemed for cash or gift vouchers.

Peace of Mind Policy
Any bookings cancelled by the supplier due to COVID-19, a fee free amendment or full credit will be offered. If flights are cancelled by the airline due to COVID-19, your booking will be subject to the applicable airline policy effective at the time of cancellation.

Prices are correct at the time of publication, are twin share per person, may change without notice & subject to availability. Restrictions & conditions apply. See website for full terms, conditions & travel dates. Prices quoted are on sale until 6 AUGUST 2021 unless otherwise stated or sold out prior. Seasonal surcharges & blackout dates may apply depending on date of travel.

Additional fees, including surcharges and visa fees specific to your departure date may apply. Payments made by credit card will incur a surcharge. Advertised price includes any bonus nights. Please ask us for further details or visit our website at Flight Centre Exclusives provides holiday packages offered by Ignite Holidays Pty Ltd & is a subsidiary of Ignite Travel Group. ATAS Accreditation No. A10345.

~Interest Free Approved applicants only. Fees, terms, conditions & minimum finance amount $400 apply, incl $99 Annual Fee charged at the time the first debit is charged to your humm90 Account and annually on the anniversary of that date. When you have met the Interest Free Criteria, the Annual Fee must be paid in full within the Interest Free Period or it will attract interest. If you do not meet the Interest Free Criteria the Annual Fee will attract interest from the date the Annual Fee is debited to your humm90Account Minimum monthly repayment required. Interest (charged at the Expired Promotional Rate) payable on outstanding balances after any Interest Free Period in relation to a Promotional Offer. See for current interest rates. Only available at humm90 retail partners. Credit provided by humm Cards Pty Ltd ABN 31 099 651 877 Australian Credit Licence number 247415.

Product Code: HQ-3441

From $699 pp*
Save up to 34%*

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Price is per person twin share